Privacy policy

Last updated: October 4, 2026

At OTABOOKS LLC ("OTABOOKS," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase from our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website or purchase products from us.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction information

  • Information you provide when contacting customer support

  • Device, browser, IP address, and website usage information

  • Information collected through cookies and similar technologies

We only collect information that is reasonably necessary to operate our business and provide our services.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Ship and deliver products

  • Communicate with you about your orders

  • Provide customer support

  • Respond to questions and requests

  • Improve our website, products, and services

  • Prevent fraud and unauthorized transactions

  • Maintain the security of our website

  • Comply with legal and regulatory requirements

  • Send promotional communications when permitted by law and where applicable

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We generally do not directly store your complete payment card information on our servers. Payment information is handled by the applicable payment processor according to its own privacy policy and security practices.

4. Shopify

Our online store is powered by Shopify, which provides the technology used to operate our online store and process customer orders.

Shopify may collect and process information in connection with your use of our store. Your information may also be subject to Shopify's privacy practices.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep our website functioning properly

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Provide relevant advertising and marketing where applicable

  • Analyze website traffic

You can adjust your browser settings to manage or disable cookies. Some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We may share information with trusted service providers when necessary to operate our business, including:

  • Payment processors

  • Shipping and delivery providers

  • Shopify and technology providers

  • Website analytics and marketing providers

  • Customer support services

  • Professional advisers and service providers

We do not sell your personal information for money.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

7. Order and Shipping Information

When you place an order, we may share necessary information, such as your name, shipping address, email address, and phone number, with shipping and fulfillment providers so that your order can be processed and delivered.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as reasonably necessary for business, legal, accounting, tax, fraud-prevention, dispute-resolution, and other legitimate purposes.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your data is used or shared

  • Opt out of certain marketing communications

  • Withdraw consent where processing is based on consent

To exercise an applicable privacy right, contact us using the information below.

11. Marketing Communications

If you subscribe to marketing communications, we may send you information about products, promotions, or updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

12. Children's Privacy

Our website is not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

13. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. International Customers

OTABOOKS LLC may serve customers located in different countries. When you place an order from outside the United States, your information may be processed or transferred to the United States or other countries where our service providers operate.

By using our website, you acknowledge that such transfers may occur, subject to applicable privacy laws.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

Any changes will be posted on this page with an updated "Last updated" date.

16. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

OTABOOKS LLC
1209 Mountain Road PL NE, Ste R
Albuquerque, NM 87110
United States

Email: support@otabooks.shop
Phone: +1 (505) 587-2950

We are committed to respecting your privacy and protecting your personal information.