Shipping policy
Last updated: October 4, 2026
At OTABOOKS LLC, we work to process and ship every order as quickly as possible.
Order Processing & Handling
Orders are typically processed and prepared for shipment within 3–5 business days after payment has been successfully received.
The handling time is separate from the shipping transit time.
Shipping to the United States
We ship orders within the United States using UPS and other reliable shipping services when appropriate.
Estimated transit time: 2–5 business days
Please note that delivery times may vary depending on the destination, carrier conditions, holidays, weather, and other circumstances outside our control.
Worldwide Shipping
We also offer shipping to customers worldwide.
Estimated international transit time: 5–11 business days
International delivery times may vary depending on the destination country, customs processing, local postal services, weather, holidays, and other factors.
Estimated Total Delivery Time
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United States: 3–5 business days processing + 2–5 business days shipping
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Worldwide: 3–5 business days processing + 5–11 business days shipping
These are estimates and are not guaranteed delivery dates.
Tracking
When available, tracking information will be provided after your order has been shipped. You can use the tracking information to follow your package's progress.
Customs & Duties
For international orders, the destination country may impose customs duties, taxes, or other import charges. Any such charges are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also cause additional delivery delays.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply before the order can be reshipped.
Delays
While we work with reliable carriers, OTABOOKS LLC cannot guarantee delivery dates and is not responsible for delays caused by carriers, customs, weather, natural events, holidays, or other circumstances beyond our reasonable control.
If your package appears to be significantly delayed, please contact us and we will do our best to assist you.
Contact Us
If you have questions about shipping or your order, please contact us:
OTABOOKS LLC
1209 Mountain Road PL NE, Ste R
Albuquerque, NM 87110
United States
Email: support@otabooks.shop
Phone: +1 (505) 587-2950